The Aquatic Supervisor manages and oversees the lifeguard team and day‑to‑day pool‑deck operations to deliver safe, continuous aquatics service. The role manages rosters/bids, deck standards and incident follow‑ups, plans in‑services, supports AED readiness, and provides on‑deck teaching/backup lifeguarding as needed.

The YWCA Health & Fitness Centre is one of YWCA BC’s social enterprises. Located on Hornby Street in downtown Vancouver, the 30,000-square-foot adult facility features a gym, pool and fitness studios, and plays an important role in generating revenue that helps fund YWCA BC programs and services across the community.

What you’ll be doing:

• Responsible for recruitment and lead onboarding/development of lifeguards; track credentials (NL/SFA/SI) and managing performance standards.
• Own lifeguard rosters and contingency plans (including bid processes) to ensure safe coverage.
• Build Aquafit rosters and sub plans; verify class coverage and quality; update CRM as needed.
• Conduct performance evaluations and check‑ins with lifeguards/instructors, document actions.
• Plan and deliver in‑service cycles (refreshers, screenings, make‑ups).
• Organize/teach Red Cross CPR/First Aid courses; maintain rosters in Red Cross system; ensure training rooms/equipment meet standards.
• Coordinate training blocks and communication with Member Services for timely desk notices.
• Ensure incident reporting quality; track follow‑ups to closure; facilitate post‑incident debriefs with Ops.
• Oversee maintenance requests as it relates to the pool (chemistry/equipment) and adjust service accordingly.
• Support AED readiness activities under Member Services ownership.
• Approve routine invoices per process; submit weekly/monthly KPIs (attendance, cancellations, incidents, audits).

What you’ll need:

• Previous supervisory experience within a unionized environment.
• National Lifeguard (NL) and Standard First Aid/CPR‑C.
• Knowledge of the BC Guidelines for Pool Operations (Pool Operators Level 1 an asset).
• Experience leading lifeguard teams and in‑service design/delivery.
• Strong deck safety leadership (positioning, scanning patterns, rotation, ratios).
• Roster management and incident documentation skills.
• Aquafit/Water Fitness instructor certification (or ability to obtain within 6 months).
• One advanced aquatics training course such as Lifesaving Trainer, National Lifeguard Instructor, First Aid Instructor, or an equivalent combination of education and experience.
• A valid criminal record check (including working with vulnerable populations) is required.

What we offer:

• Extended medical and dental benefits
• A defined benefit pension plan (MPP)
• Pregnancy, parental and adoption leave top up
• 22 vacation days and 3 personal days, in addition to paid sick leave.
• Flexible working arrangements for applicable positions
• Employee Family Assistance Program
• A workplace that prioritizes health, safety and well‑being, with learning and growth opportunities
• Free staff membership to our Health & Fitness Centre
• Discounts at our Hotel Willo
• Priority in YWCA Child Care centres

Pay Rate as for April 1, 2026: $35.89 per hour