The Believe Career Advisor provides personalized support to LGBTQI+ newcomers through trauma-informed, client-centered services. They conduct one-on-one career advising, develop tailored action plans, and connect clients with inclusive employment opportunities. The Career Advisor facilitates workshops on job readiness, financial literacy, self-advocacy, and navigating workplace discrimination while also coordinating employer training to promote inclusive hiring practices. They offer short-term counseling, peer support, and referrals to mental health and anti-violence services, ensuring clients have access to holistic support. 

What you’ll be doing:   

• Actively participate in client recruitment, the participant intake process, needs assessments, eligibility screening, registration, and referrals to community services. 

• Conduct and build employer and community connections to enhance visibility, impact, and opportunities for 2SLGBTQI+ newcomers. 

• Engage with internal programs and external settlement services to provide integrated support for participants. 

• Represent the program at events and actively engage with employers to foster partnerships and create placement opportunities for participants. 

• Assist in curriculum development and workshop design, seeking regular feedback through participant surveys to improve services. 

• Facilitate employability and job search workshops, and other participant activities in person and virtually, using hybrid technology. 

• Help participants identify and achieve employment goals, set realistic career plans and follow up on action steps through skillful career coaching and development skills. 

• Assist participants in developing their professional brand (e.g., LinkedIn, online portfolios).  

• Connect participants with alumni, professional groups and employers for informational interviews, industry insights, learning opportunities and job leads. 

• Contribute to project outcomes and improvement through participant surveys and success stories; assisting the Program Manager with narrative reporting as needed. 

• Support in researching community and employer opportunities for participants and maintaining relationships. 

• Maintain accurate, timely participant records while upholding strict confidentiality. 

• Engage in ongoing professional development relating to trauma-informed practice and GBA+. 

• Other duties as required.  

What you’ll need:   

• A post-secondary certificate, degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counseling, education, or human resources management.). 

• 1-2 years of demonstrated work experience delivering facilitation, career coaching, career advising, and/or placement services. 

• Strong understanding of the unique challenges faced by LGBTQI+ newcomers in the labor market with the ability to apply a trauma-informed, intersectional GBA+ lens in all participant interactions. 

• Proven ability to engage and build long-term relationships with employers, identifying job opportunities and placements, and fostering relationships. 

• Self-starter with the ability to take initiative, prioritize, plan, and manage tasks to deliver timely, effective results. 

• Strong professional communication and research skills with keen attention to detail. 

• Effective relationship builder with a proven track record in establishing connections and networking. 

• Skilled facilitator experienced in engaging LGBTQI+ people in virtual and in-person small to medium groups. 

• Proven experience in delivering employment programs for newcomers, including mentorship, employment recruiting, and career coaching. 

• Strong computer skills, including SharePoint, MS Teams, Zoom, LMS, MS Word, Excel, PowerPoint, Forms, Eventbrite, and online platforms. 

• A second language will be considered an asset.  

• Strong ability to use digital platforms for both in-person and virtual program delivery. 

• Strong commitment to maintaining confidentiality and upholding data security standards in accordance with privacy policies. 

• Willingness to travel within Metro Vancouver for employer outreach and meetings.  

• A valid clear criminal record check (including working with vulnerable populations) is required.   

What do we offer:    

We offer our eligible employees the following benefits as part of their total rewards package:    

• 22 vacation days and 3 personal days, in addition to paid sick leave 

• Flexible working arrangements for applicable positions     

• Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members     

• A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.    

• Free staff membership to our Health & Fitness Centre    

• Discounts at our Hotel Willo    

• Priority in YWCA Child Care centres     

Pay Rate: $31.94 per hour 

+ $1.00/hour in lieu of benefits, after 3 months