Details
Job Description
The Outreach Worker supports women and families as they transition from emergency or transitional housing to safe, stable, and independent living. The role focuses on empowering clients through ongoing support, advocacy, and connection to community resources.
What you’ll be doing:
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Intake with clients, including needs assessment
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Provide one-to-one emotional support
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Provide appropriate information and referrals
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Provide assistance with safety planning
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Provide assistance with goal planning (including educational and employment goals)
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Provide advocacy with government and community agencies as per practice/policy
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Provide information on navigating the family justice system, including referrals to legal aid and accompaniment to legal appointments and court
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Provide information about the criminal justice system
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Liaise with government and other community agencies
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Keep accurate records, files and statistical information as per practice/policy
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Other duties as required (always include at the end of responsibilities section)
What you’ll need:
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Experience providing support to women who have experienced violence from an intimate partner
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A feminist analysis of violence against women by an intimate partner
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An understanding of the intersection of oppressions
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A strong knowledge of the criminal and family justice systems
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Strong communications skills
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The ability to work collaboratively with other staff and other organizations
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Knowledge of resources in the Fraser Valley would be an asset
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A valid clear criminal record check (including working with vulnerable populations) is required.
What we offer:
We offer our eligible employees the following benefits as part of their total rewards package:
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Extended medical and dental benefits
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A defined benefit pension plan (MPP)
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Pregnancy, parental and adoption leave top up (Note: This does not apply for unionized employees, please delete if it’s a union position)
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15 vacation days and 3 personal days, in addition to paid sick leave
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Flexible working arrangements for applicable positions
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Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
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A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.
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Free staff membership to our Health & Fitness Centre
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Discounts at our Hotel Willo
Pay Rate: $28.75 per hour
How to Apply
If you're seeking a workplace where your values align with your work, and where every voice drives meaningful change, we’d love to hear from you. Please submit your resume and cover letter by August 4th, 2026, to:
Manager, Transition Houses
535 Hornby Street, Vancouver, BC, V6C 2E8
email: muweh@ywcabc.org
We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity and Engagement Manager at people@ywcabc.org.
Accessibility is a priority for us. If you need any accommodations to apply or have questions about the process, please reach out to the hiring manager listed. We make hiring decisions based on qualifications, transferable skills, lived experience and organizational needs. Thank you to everyone who applies — only those selected for an interview will be contacted.
Want to learn more about working at the YWCA? Explore our careers page.
We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.